{-# OPTIONS_GHC -fno-warn-duplicate-exports #-}
{-# OPTIONS_GHC -fno-warn-unused-imports #-}
-- |
-- Module : Amazonka.ConnectContactLens
-- Copyright : (c) 2013-2023 Brendan Hay
-- License : Mozilla Public License, v. 2.0.
-- Maintainer : Brendan Hay
-- Stability : auto-generated
-- Portability : non-portable (GHC extensions)
--
-- Derived from API version @2020-08-21@ of the AWS service descriptions, licensed under Apache 2.0.
--
-- Contact Lens for Amazon Connect enables you to analyze conversations
-- between customer and agents, by using speech transcription, natural
-- language processing, and intelligent search capabilities. It performs
-- sentiment analysis, detects issues, and enables you to automatically
-- categorize contacts.
--
-- Contact Lens for Amazon Connect provides both real-time and post-call
-- analytics of customer-agent conversations. For more information, see
-- <https://docs.aws.amazon.com/connect/latest/adminguide/analyze-conversations.html Analyze conversations using Contact Lens>
-- in the /Amazon Connect Administrator Guide/.
module Amazonka.ConnectContactLens
( -- * Service Configuration
defaultService,
-- * Errors
-- $errors
-- ** AccessDeniedException
_AccessDeniedException,
-- ** InternalServiceException
_InternalServiceException,
-- ** InvalidRequestException
_InvalidRequestException,
-- ** ResourceNotFoundException
_ResourceNotFoundException,
-- ** ThrottlingException
_ThrottlingException,
-- * Waiters
-- $waiters
-- * Operations
-- $operations
-- ** ListRealtimeContactAnalysisSegments
ListRealtimeContactAnalysisSegments (ListRealtimeContactAnalysisSegments'),
newListRealtimeContactAnalysisSegments,
ListRealtimeContactAnalysisSegmentsResponse (ListRealtimeContactAnalysisSegmentsResponse'),
newListRealtimeContactAnalysisSegmentsResponse,
-- * Types
-- ** SentimentValue
SentimentValue (..),
-- ** Categories
Categories (Categories'),
newCategories,
-- ** CategoryDetails
CategoryDetails (CategoryDetails'),
newCategoryDetails,
-- ** CharacterOffsets
CharacterOffsets (CharacterOffsets'),
newCharacterOffsets,
-- ** IssueDetected
IssueDetected (IssueDetected'),
newIssueDetected,
-- ** PointOfInterest
PointOfInterest (PointOfInterest'),
newPointOfInterest,
-- ** RealtimeContactAnalysisSegment
RealtimeContactAnalysisSegment (RealtimeContactAnalysisSegment'),
newRealtimeContactAnalysisSegment,
-- ** Transcript
Transcript (Transcript'),
newTranscript,
)
where
import Amazonka.ConnectContactLens.Lens
import Amazonka.ConnectContactLens.ListRealtimeContactAnalysisSegments
import Amazonka.ConnectContactLens.Types
import Amazonka.ConnectContactLens.Waiters
-- $errors
-- Error matchers are designed for use with the functions provided by
-- <http://hackage.haskell.org/package/lens/docs/Control-Exception-Lens.html Control.Exception.Lens>.
-- This allows catching (and rethrowing) service specific errors returned
-- by 'ConnectContactLens'.
-- $operations
-- Some AWS operations return results that are incomplete and require subsequent
-- requests in order to obtain the entire result set. The process of sending
-- subsequent requests to continue where a previous request left off is called
-- pagination. For example, the 'ListObjects' operation of Amazon S3 returns up to
-- 1000 objects at a time, and you must send subsequent requests with the
-- appropriate Marker in order to retrieve the next page of results.
--
-- Operations that have an 'AWSPager' instance can transparently perform subsequent
-- requests, correctly setting Markers and other request facets to iterate through
-- the entire result set of a truncated API operation. Operations which support
-- this have an additional note in the documentation.
--
-- Many operations have the ability to filter results on the server side. See the
-- individual operation parameters for details.
-- $waiters
-- Waiters poll by repeatedly sending a request until some remote success condition
-- configured by the 'Wait' specification is fulfilled. The 'Wait' specification
-- determines how many attempts should be made, in addition to delay and retry strategies.